Orders

When placing an order with MARA you are confirming that you are an authorized user of the credit or debit card used to place the order and that there are sufficient funds to cover the costs of the goods. Once you have placed an order you will receive a confirmation email listing the items you have purchased. You will receive another email once the item has been dispatched.

Delivery

MARA will not be held responsible for any events that may lead to postal delays. You will be kept updated if any delays take place.

If you receive the wrong/missing goods or you do not receive your package in the time stated on the delivery page please email info@marajewellery.co.uk.

Orders outside of the UK may be subject to custom charges & sales taxes. These are the buyer’s responsibility & are not included in the price. Please refer to the delivery page for more details.

Returns

MARA offers a full 14-day money back guarantee. If you receive faulty goods please email info@marajewellery.co.uk. Faulty goods will get a full refund as well as the delivery charges reimbursed. Unsuitable goods will only receive a refund. Please refer to the returns page for more details.

Cancellations

You reserve the right to cancel your order for a full refund before it has been dispatched. Once it has been dispatched you will need to return the item as stated on the returns page.

Availability

If an item is unavailable you will see ‘out of stock’ written under the description. Items that are out of stock can not be purchased. Currently out of stock items will take up to 14 days to become available. MARA tries to ensure that this does not happen regularly.

Semi-precious stone appearance

Please note that every stone is different…each one will have a slightly different colour & pattern variation. Each piece of jewellery is made as close to what the photos depict on this website as possible. Once you have received your order, if you are not satisfied with the variations from the website to actual item you may get a refund.

Jewellery lengths

The majority of MARA necklaces are available in 2 lengths – 18″ or 34″. Some necklaces are only available in the longer 34″ style. It is possible to get necklaces made in different lengths. Please contact MARA to discuss which length you would like. No extra cost will be added to custom lengths.

MARA bracelets come in 1 length -17cm with a 1cm extender chain. If you would like a different length this is possible so please contact MARA.

Please email info@marajewellery.co.uk for all length changes.

Mini Mara

Mini Mara jewellery is designed for children aged 3 upwards. Due to the choking hazard children under the age of 3 should not use Mini Mara jewellery. MARA can not accept any responsibility for any accidents that may occur.

Mini Mara necklaces are 16″ long. If you would like a different length please contact MARA.

Mini Mara bracelets come in 3 sizes – 3-5yrs (14cm), 6-8yrs (15cm) and 9-12yrs (16cm). Each bracelet comes with a 1cm extender chain.

Copyright

This website & its contents are the copyright of MARA-jewellery 2012. All rights reserved.

Disclaimer

MARA reserves the right to change product prices & availability at anytime. MARA will not be held responsible for any errors regarding stock availability, prices & specifications.

Company Details

Business name registration number – 2291110
Address: 63 Strathmore Road, Horfield, Bristol, BS7 9QH

Telephone: 07718702468